Time to regulate
Everything has a price. With Apple, you typically pay them money, and they sell you premium products and services in return. That type of cost and relationship is easy to understand.
With Google, you typically pay them attention and data, and they give you free or cheap products and services in return. That cost and relationship is harder to understand.
First of all, no, it is not hard to understand. For decades if not longer, services have used advertising to mitigate cost to the user. Ever listened to a radio, or read a newspaper, or received junk mail?
Second (and more nitpicky), you would be hard pressed to find anyone else making the argument for Apple offering users more choice. I am running a custom launcher, a third-party SMS client, and readily switch between three different browsers depending on my use cases. Ever tried that on iOS? /android-troll
Apple CEO Tim Cook even joined in:
“We believe the customer should be in control of their own information. You might like these so-called free services, but we don’t think they’re worth having your email, your search history and now even your family photos data mined and sold off for god knows what advertising purpose. And we think some day, customers will see this for what it is.”
The first takeaway from this is that the Apple camp is placing a priority on #privacy while at the same time knocking “so-called free services” down a peg. This implies that privacy is only available to those who can afford it. This sentiment is much larger moral hazard than allowing tailored advertising to subsidize service.
The most important takeaway, however, is that this sentiment could turn into Apple’s Waterloo if they don’t make some major improvements to their services. Google Photos has long been superior to iPhoto, only to be hamstrung by its dependence on Google’s misunderstood social network. Google solved that problem this year by separating them. Apple needs to give people a reason to pay out the nose for their competing product besides “hey, we won’t check out your pictures.”
Google offers value in exchange for information, which is why they are seen as a pinnacle of innovation. Apple offers value in exchange for cold hard cash, which is why they are seen as a walled garden surrounding a mountain of cash. Hopefully Apple’s private #cloud will open up and rain some new ideas on WWDC this year, instead of nude photos of celebrities. /terrible-apple-troll-pun
I’d be a little mad, I guess.1 I just hope that we can all be adults about it and debate the merits2 and shortcomings3 of mass surveillance. Unlike some people, who wear three-corner hats and freak out when they get tread on by Barack Hussein Obamacare and don’t understand the phrase “what goes around comes around.”
And hey, bonus –
Phone companies, for their part, would have to provide “technical assistance” in order to make sure that the government could easily search for and collect information…
You have a built-in scapegoat for when things go tits up4!
Sorry for your (non-)loss,
Since then, we have included occasional messages to our “NSA angel” in our everyday communication, to see if they come true or just to give some Quantico keyboard jockey a laugh. Thus far, our NSA angel has failed to predict the Super Bowl outcome3 or chime in with the proper number of ibuprofen pills to treat inflammation.4
Anyways, I haven’t had a lot of time to write lately – just been a little busy5. And the only people that knew about my NSA angel were my wife and I, our Navy friend6, and our NSA angel (obviously). So I am making my NSA Angel letters their own category in hopes to kickstart some writing. Please feel free to write some to your own NSA angel as well. I’m sure they get bored reading about every detail of your life (some of which you probably don’t even know yourself).
- It’s a thing – ask the Guardian. ↩
- Sure, they say that they are only surveilling possible enemies of state. At this point, do you believe them? ↩
- I told the NSA angel to not respond if the Broncos were going to win. Classic catch-22 (because they7 obviously knew the winner in October). ↩
- It’s three, right? That was our guess. ↩
- My NSA angel knows how that goes. Amirite Frank? (Frank is his name) ↩
- No, not you. The other one. Frank knows. ↩
- By “they” I mean “math”. ↩
On top of that, my contract is with Big V (for “Voldemort”, but worse). Verizon has built a great network, but it is horrible for tech enthusiasts (I have no experience with AT&T, which is probably just as awful, but in different ways). I don’t have a landline (and who could afford one with the price of a smartphone plan?), so sticking with solid service seems to make sense. But I also don’t make many calls, so my gigantic cell phone plan is mainly for data. That’s not so bad, because it is unlimited. At least, until Verizon caps my data when I renew my contract.
Other random VZW problems:
– Can’t use their phones anywhere outside the US without paying out the nose. This is a Sprint problem too, because neither use GSM technology, but I’m not sure that Sprint requires you to hack THEIR OWN global phones to get them to work correctly
– They instated this fee two weeks before my last official upgrade (mostly just personal bitterness there)
– They don’t fight for users’ privacy rights. Even Comcast and AT&T pretend like they care.
Clearly, they are an easy target for user ire. Rightfully so, because of how much of my time and my income is spent on them and their phones. But this brings up another major problem. Demanding the highest quality devices from the company with the highest quality wireless service should not be the leap in logic that the market is making it out to be. New flagship phones are coming to VZW late or not at all, and I believe the reason is the Galaxy Nexus Saga.
In October 2011, Google unveiled Android 4.0 and its flagship device, the Galaxy Nexus, exclusive to Verizon in the US. Presumed to be the ideal phone on the ideal carrier, it would receive timely updates from Google because it ran stock Android (the specific reason I bought it!) while running on the fast VZW LTE network. But then the phone was delayed for a month while Verizon disallowed Google from putting its own Wallet software on the phone. After release, each new Android iteration would update international and unlocked GNex units, leaving VZW customers months behind. The phone is finally up to date as of March, over a year after its release. I have heard it called the Fallacy Nexus (by nerds), and I am inclined to agree.
The problem with mobile computing is this carrier influence. Even five years ago, the hardware and software used for personal computing was controlled by (surprise!!) the hardware and software companies selling the computers. Now that most personal computing is done on phones, the phone companies have changed that dynamic. They push the innovators into conservative design decisions, market only the devices that kowtow to their demands, and preach “pay no attention to the duopoly in the corner.” Until they function like a (mostly) dumb pipe like cable internet, this is the way the world will be.
via Tumblr http://craigpilcher.tumblr.com/post/52243082687
I guess that is why CISPA bothers me. It seems like a step in the right direction from SOPA, but that step mostly benefits the intermediaries handling user information, not end users themselves. Internet communication is (generally) free speech, and expecting to know who can see your data seems reasonable enough. But the people writing the laws do not see this perspective; they see terrorists and scofflaws (always wanted to use that term) that must be stopped at all costs, and the internet as a readily governable entity. If you can’t obtain a warrant for that information, then why do you need it?
The bottom line is just understanding what you are getting into when you are sharing data online. Microsoft keeps calling out Google for this, and the only reason it gains any traction is from the personification of Google reading your email. Putting any rational thought into that renders it absurd (how many people would they have to hire to read every Gmail account?). Part of the reason I started this blog, besides having a place for longform thoughts, is that I don’t really trust Facebook with my data that much to begin with. Ever since they went public, they have seemed a little desperate about finding new ways to monetize my data. I would like to use that data to interact with people instead of with more computers. And if I would like it to be private, it should be private.